Returns & Exchanges
Returns
At Afternoon Lark, we strive to provide quality baby products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer the following return policy:
Return Eligibility
• Returns must be started within 10 calendar days from the date of delivery. To start a return, please use the contact form below. Once a return is started, please mail the items back within 3 business days.
• Products must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.
Non-Returnable Items
We do not accept returns for the following items:
• Feeding accessories
• Sale or clearance items
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 3 calendar days of receiving the product. We will gladly provide a replacement or full refund.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days and store credit will be issued. You will receive an email when your store credit is processed.
• Shipping costs are non-refundable.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for returns over $75.
How to Initiate a Return
To initiate a return, please contact our customer service team using the contact form below. Provide your order number and the reason for the return.
Thank you for shopping with Afternoon Lark. We appreciate your understanding and are here to help if you have any questions regarding our return policy.
Exchanges
Unfortunately, we’re unable to complete exchanges. Please use the contact form below for further assistance.