Frequently Asked Questions
General
Order Status
You will receive a shipping confirmation email with a tracking number once your order ships. The tracking number will also include an estimated delivery day.
Shipping & Delivery
Where do you ship to?
Afternoon Lark offers standard shipping throughout the United States.
Shipment Issues
If you're missing items or have any concerns about the products you received, contact us within 7 days of the delivery date. Please be sure to ship to a secure location as we are unable to process refunds or re-ship orders once the tracking shows delivery confirmation. Contact us at afternoonlark@gmail.com
Returns & Exchanges
What is your return policy?
Please contact us within 7 calendar days of receiving your order to start a return. Send us an email including your name, order # and items you wish to return to afternoonlark@gmail.com. Customers are responsible for all return fees. All returns are processed for store credit only.
Return eligibility:
- Unworn and unused in original packaging with tags attached
- Within 7 calendar days of delivery
Do you offer exchanges?
Unfortunately, we're not able to process exchanges. We recommend placing orders immediately as inventory is not held or guaranteed. Please contact us at afternoonlark@gmail.com with any concerns.